Terms and Conditions
The following cancellation policies apply:
1. Cancellation or changes to bookings are required 48 hours prior to the day of arrival with no charge. Any cancellations or changes made within 48 hours of arrival - One night’s accommodation fee will be charged. Early departure whilst in-house - One night’s accommodation fee will be charged. No Show - One night’s accommodation fee will be charged.
2. All times shown as local Hotel times. The guest will need to provide a current valid credit card on arrival to the hotel. The Hotel Reception will require processing a pre-authorisation on this card per Hotel policy and procedures. This pre-authorisation will be held by the hotel until such time as settlement by the same card occurs and/or per the card holders’ financial institution policy. The Belmore All-Suite Hotel accepts Bankcard, MasterCard, Visa Card, American Express, Diners Card and JCB Card.
3. The guest may be required to provide photo identification and/or a cash deposit.
4. Hotel check in time is from 2.00pm. Hotel check out time is prior to 10.00am.
5. Rates as per Studio are per room, per night-maximum of two people per room. Rates as per One Bedroom Apartment are per room, per night for two people. Maximum of 2 guests can be accommodated.
6. Rates as per Two Bedroom Apartment are per room, per night for 4 people. A maximum of five people per room with an additional fee of $20.00 per person. There is also an additional fee of AUD$20.00 per night for a rollaway bed.
7. Child Policy: Infant 0 - 2 years inclusive, Child 3 - 11 years inclusive, Adult 12 years and above. Additional bedding will incur a charge of $20.00 per night. Additional bedding consists of a Rollaway Bed.
8. Please note extra charges do apply for additional guests for all of our packages, please contact the hotel direct for the additional costs. A maximum of one rollaway bed can be accommodated in a Two Bedroom Apartment only. Cot requests for infants are provided at additional fee of $11.00 per night.
9. All additional bedding must be booked prior to arrival. Please note none of the accommodation rooms have sofa beds and additional bedding is limited.
10. The Belmore All-Suite Hotel reserves the right to relocate any booking to a hotel of same standard. All bookings are subject to availability.
11. The spa and sauna is provided complimentary and bookings are essential. Please note the spa and sauna is for guest use and is available for guests 18 years and above. For further information please speak to our reception staff.
12. You must be at least 18 years of age to book hotels on this website.
13. The Belmore All-Suite Hotel does not accept liability for any errors or omissions on this website. The Belmore All-Suite Hotel makes every effort to ensure all information is accurate, however cannot guarantee that the site is free from errors or faults. The Belmore All-Suite Hotel reserves the right to amend information listed on this site at any time.
14. Guests agree that all information given for the booking is true and correct. Credit card details must be the same as the booker. Bookings may be rejected by The Belmore All-Suite Hotel at any time if this information fails to meet this term and condition.
15. The Belmore All Suite Hotel has a "No Entertaining - party" policy. There are to be no more people in the apartment at any time other than the specified number of guests in your reservation. Anyone found in breech of this policy will be asked to leave with no refund.
16. After hour arrivals are welcome however we do not accept cash payments after hours. Payment will only be accepted by credit card of eftpos. Full payment for the room is required in full on arrival and a security bond of $100.00 per room. Part payments will not be accepted unless previously negotiated with the Hotel Manager prior to arrival.
17. All credit card holders must be present for us to charge their credit card unless a credit card authorisation form has been completed prior to arrival. For more information on this please contact our reception staff.